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Terms & Conditions

Terms of Service

These terms set out the conditions under which you may use the services, website, and facilities of CrossFit Reading.

Effective Date: August 2025

These Terms & Conditions ("Terms") set out the terms under which you may use the services, website, and facilities of CrossFit Reading ("we", "us", "our"). By using our services, you agree to be bound by these Terms.

1. Terms and Conditions

  • All memberships have a minimum contract term. Some of these are shown below:
  • Monthly Plan – contract term of one full calendar month.
  • 6 Month Plan – contract term of six full calendar months.
  • 12 Month Plan – contract term of twelve full calendar months.
  • For Monthly Plans, the first pro-rata payment is collected on the date that the Member signs up to their Monthly Plan, and Membership begins on that date. Thereafter, payment is collected on or around the 1st of each month. For any fixed length contracts, i.e. 6 or 12 months, the first payment is collected and the contract commences on the date that the Member signs up to the Membership, and subsequent payments are collected on or around the same day of the month. Memberships will enable Members to book into as many classes as they wish on a monthly basis, subject to availability.
  • For Paid in Full Memberships, full payment is required up-front at the point the Member signs up to their Paid in Full Membership package. Membership begins on the date that payment is made.

2. Membership Dues

  • Membership is payable in advance, either fully or monthly as per the Membership type selected. In the event that the Member falls into arrears in respect of any fees payable, all arrears must be settled before the Member can use the Gym.
  • Monthly Plan fees may be increased at the discretion of and at any time by CrossFit Reading, to take effect with at least one calendar month's written notice. Changes to pricing for new joiners may be made without notice. Any discounted Membership options are offered on the basis that the Member can provide proof of eligibility; Members should be aware that the full fee for their Membership type may be applied until such proof is provided.

3. Cancelling your Membership

  • Members on a Monthly Plan may cancel their Membership with effect only from the end of the contractual term, by giving one full calendar month's advance written notice, effective from the 1st of the following month. This should be done by emailing memberships@crossfitreading.co.uk. Members cannot cancel membership prior to membership start date.
  • At the end of any fixed-length contracts, the Membership will automatically continue as a Monthly Plan unless you contact us at memberships@crossfitreading.co.uk to renew onto a new fixed-length plan. No refunds are applicable for any portion of fees paid upfront.
  • Any Member with more than three months remaining on the minimum term of their Membership may terminate their Membership at the end of the then current month by paying in full 50% of the total future fees due until the end of the minimum term.

4. Pausing Your Membership

  • Any Member may apply for their Membership to be Paused or Continued by submitting a request to memberships@crossfitreading.co.uk. The minimum freeze period is one full calendar month, commencing on the 1st day of the month, with a maximum of three full consecutive calendar months. Each pause costs £15 per month.
  • A Member must request the pause at least 3 working days prior to the requested pause start date. Pause periods will not count towards a Member's contractual term, and will extend any applicable minimum term by the number of frozen months taken. Membership may not be paused during the notice period of cancellation. Memberships may not be cancelled during a paused period. If you wish to cancel, your membership must first be reactivated, and the full notice period will then apply from the next calendar month.
  • Any Member who requests to freeze their Membership under the Terms & Conditions will not be able to access the Gym during the frozen period, either via their Membership or purchase of a Drop-In or Guest Pass. A Member must apply to unfreeze their Membership if wishing to use the Gym during the frozen period. In order to unfreeze a Membership, a pro rata fee for the remainder of the then current month will be payable.

5. Gym Facilities

  • Full details of normal opening hours are available upon request. CrossFit Reading reserves the right to vary normal opening hours, temporarily remove the access to certain equipment, or to temporarily close certain areas of the facility from time to time without notice for various purposes including for cleaning, decorating, repairs, refurbishment, or for special functions and holidays.

6. Health and Safety

  • All Gym users must complete a Physical Activity Readiness Questionnaire (PARQ) before entry. If any medical conditions are disclosed, the user must confirm that they have sought medical advice or wish to use the Gym without doing so, and that they take full responsibility for any injury or health condition sustained whilst using the facilities arising from their medical condition. CrossFit Reading staff are not medically trained and are therefore not qualified to assess whether the Gym user is in appropriate physical condition to use the facilities. CrossFit Reading advises all Gym users to take medical advice prior to starting any exercise programme if they are in any doubt as to their ability to do so.
  • The Member warrants and represents upon their PARQ, and repeats such warranty upon each visit to the Gym, that they are in good physical condition and know of no medical or other reason why they should not engage in any form of exercise, and that such exercise would not be detrimental to their health, safety, comfort or physical condition.

7. Termination of Membership by CrossFit Reading

  • CrossFit Reading may terminate a Membership without notice and with immediate effect if:
  • The Member breaches these Terms & Conditions, either repeatedly or because of one serious breach;
  • Any due fees remain unpaid after any request for payment by CrossFit Reading;
  • CrossFit Reading is of the opinion (acting in its discretion) that the Member is not suitable for continued Membership;
  • The Member puts the health, safety or well-being of staff or other Members or Guests at risk.
  • All decisions made by CrossFit Reading under this clause are final and binding. CrossFit Reading is unlikely to accept a new application for Membership from someone whose Membership has been terminated in accordance with this clause.

8. Your Personal Information

  • Members are responsible for advising CrossFit Reading of changes to their personal information. Where CrossFit Reading is required to provide any written notification, CrossFit Reading will send the notice to the e-mail address used upon sign up or any updated e-mail address the Member has provided since joining. Any notice sent by CrossFit Reading in accordance with this clause will be deemed received by the Member two days from the date of sending.
  • CrossFit Reading takes the responsibility for looking after Members' personal information very seriously, and will only contact Members with information about the Gym and CrossFit Reading services available.

9. Photography and Video Consent

  • From time to time, CrossFit Reading may take photographs or record videos during classes, events, or general gym activity for use in marketing materials, on our website, and across our social media platforms.
  • By becoming a member, you consent to the use of your image in such content. If you would prefer not to appear in any photos or videos, please notify us in writing by emailing memberships@crossfitreading.co.uk and make your preference known to coaches during any relevant sessions. We will always aim to respect your privacy and exclude you from published content where possible if you have opted out.

10. Changes to Terms and Conditions

  • CrossFit Reading may from time to time amend these Terms & Conditions, including the introduction of any additional terms and conditions, and will notify Members. Any changes will be effective immediately.

11. Contract Terms

  • Purchasing a Membership Plan, acknowledging these Terms & Conditions, and completing the PARQ make up a binding contract of Membership with CrossFit Reading. The failure of CrossFit Reading to enforce any of its rights at any time for any period shall not be construed as a waiver of those rights. Any failure to identify or act upon a breach of the Terms & Conditions shall not be deemed to be an affirmation by CrossFit Reading that the behaviour of the Member or Guest is acceptable. Except where permitted by this Contract, neither CrossFit Reading nor the Member may alter the terms of this Contract without the express agreement of the other.

Questions About These Terms?

For any queries or support regarding these Terms, please contact:

Email: memberships@crossfitreading.co.uk

Phone: 07515 369 004

Address: Unit 16, Headley Park 10, Headley Road East, Woodley, RG5 4SW

Website: https://crossfitreading.co.uk